Shipping Policy

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Shipping Destinations

We currently ship within Cyprus and selected European Union countries.

Please note that not all products are available for shipping outside Cyprus due to product size, weight, or shipping limitations.

Estimated Delivery Times

Cyprus

Estimated delivery time: 2–5 business days.

European Union

Estimated delivery time: up to 12 business days depending on destination country and local courier services.

Please note that delivery times are estimates and may occasionally be affected by customs, holidays, or carrier delays.

Shipping Costs

Shipping fees are calculated automatically at checkout depending on destination and order size.

Tracking

Tracking information will be provided when available.

Incorrect Address

Please ensure your shipping address is correct before completing your order. We are not responsible for delays or lost packages caused by incorrect address information.

Damaged Packages

If your package arrives visibly damaged, please contact us within 48 hours of delivery at hello@sayouri.com and include photos of the packaging and products.

Contact

For shipping-related questions, please contact:
hello@sayouri.com